Warranty Policy

 

WARRANTY POLICY

Our watches comes with a one (1)-year warranty from the date of purchase. This warranty covers manufacturing defects related to the watch itself (movement, case, and crystal). Other components not listed above are not covered under this warranty.

To initiate a warranty claim, please email us at contact@hultwatches.com. Be sure to include your name, address, order number, and a detailed description of the issue. Please use "Warranty Claim" as the subject line of your email or letter.

This manufacturer’s warranty does not cover:

  • Damage caused by improper use or carelessness (e.g., knocks, dents, crushing, broken crystal).
  • Damage resulting from unauthorized repairs or modifications.
  • Aesthetic changes due to normal wear and tear (e.g., minor scratches on the case or crystal, discoloration of the strap, or peeling of plating).

Postage, insurance, and other non-repair-related expenses are excluded from this warranty. Please retain your order confirmation as proof of purchase.

If your returned product meets the conditions of this warranty, a replacement will be issued. If a replacement is unavailable, you may select a product of equal value. Please note that cash refunds are not provided after 30 days from the date of purchase.

For any questions regarding this warranty, feel free to contact us.